Delete account

You can delete your TV España account and all associated data at any time. The sign-in credential is deleted as well, so deletion is permanent: to use the app again you will have to register from scratch.

What gets deleted

  • Your sign-in account (and, on iOS, the Sign in with Apple authorisation).
  • Your user profile (premium subscription, anonymous purchase history).
  • Every device linked to your account.
  • Your synced favourites and watch history.
  • Synced custom IPTV list metadata (Android with Premium).
  • The favourites, watch history and IPTV lists stored on the device.

Anonymised operational logs (without personal identifiers) may be retained for up to 30 days for security auditing purposes, as permitted by applicable law.

Option 1 — From the app (recommended)

  1. Open the TV España app on your device.
  2. Go to Settings.
  3. Tap Delete account.
  4. Confirm twice. Deletion is processed immediately.

Option 2 — Without access to the app

If you cannot access the app (lost device, app not installed, etc.), send us a request by email from the address you signed in with. We process requests within a maximum of 30 days, in accordance with Article 17 GDPR.

Send request by email

You can also write manually to [email protected] using "Account deletion request" as the subject.

What about my Premium subscription?

Active subscriptions are managed by the store you purchased from (Google Play or the App Store). Deleting your account does not automatically cancel recurring billing. To cancel: on Android, Google Play → Subscriptions → TV España → Cancel; on iOS, Settings → your name → Subscriptions → TV España → Cancel.